Cosmo Sports support

Help with the Cosmo Sports app and website. Send us a message below and we'll get back to you, usually within two days.

Common questions

How do I sign in on a new phone?

Tap Sign in with a passkey. If your passkeys sync (iCloud Keychain on iPhone, Google Password Manager on Android), the passkey you made on your old phone is already there. If not, sign in on your old device, open Cosmic, tap Add a passkey on another device, and follow the steps.

How do I delete my account?

Open Settings (the gear, top right), then Account, then Delete account. Your coins, cards, bets, listings and saved settings are erased and your cards go back into packs. You can then remove the passkey in your device's password settings.

Can I buy Cosmic Coins or cash them out?

No. Cosmic Coins are play money. You get 1,000 when you join and more every day. They can't be bought or cashed out, and cards have no cash value.

How do I report or block another player?

Tap their name on the leaderboard, the Market or the live feed, then choose Report name or Block. A name reported by several players is replaced automatically, and we review every report.

A score or stat looks wrong

Scores come from ESPN and the leagues' own feeds and can lag by a minute or two. If something stays wrong, tell us which game below.

How do the game reminders work on iPhone?

In Settings, turn on Game reminders. You'll get a reminder shortly before each game of the teams you follow (tap ☆ on a team to follow it), scheduled by your phone for the next few days. Open the app now and then to keep them up to date.

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